How It Works

Choose Your Tent

A bell tent for two, an Emperor tent for the whole family or a home sleepover party, we can help!  Just let us know the date you have in mind, on what package and for how long and we’ll confirm availability.


Choose Your Venue

East Coast Park Campsite D, or a glamping party at your residence, we’ll deliver, set up and dismantle.             

For outdoor glamping at the parks, Camping permit can be applied here https://www.nparks.gov.sg/services/parks-permits-and-applications.

Alternatively, we can also take care of both the camping permit application and booking of your glamping package.

Secure Your Booking

Once camping permit booked and you have received confirmation of tent availability, an invoice will be sent to you.  3 options for payment:

1.Paynow50% deposit or full payment to be made to: The Glamping Experience Pte Ltd. Paynow A/C : UEN  202108281E

2.Credit Card (Stripe): Full payment on shopping cart.

3. Atome: 3 monthly installments on credit/debit card, interest-free.

Please scan QR code below and enter full amount.  

Terms and Conditions

Before booking one of our tents, please take the time to read these Terms and Conditions. They include important information about your booking, the tents, surrounding properties and your stay with us.

Accommodation

Our campsite is at Area D East Coast Park. Please reach out to us if you would like set up to be at your residence or alternative space.
For East Coast Park Area D, Camping permit must be applied here https://www.nparks.gov.sg/services/parks-permits-and-applications before booking of glamping package. We advise camping permits to be applied 4-8 weeks before date of stay as camping permits get snapped up very fast especially for weekends.
The person booking must be aged 18 or above at the time of booking.
Check-in time will be at 3pm and check out time will be at 10am.
There is a strict no-pets policy, either staying or visiting the tent.
There is a maximum of 2 (+2) pax for the medium tent and maximum of 4  (+2) pax for each of all other tents. 
If you are found to be in breach of these conditions during your stay we reserve the right to ask you and your party to leave, with no refunds given.

Payment Policy

At the time of booking we will collect a 50% deposit for the entire cost of your stay. The remaining 50% of the balance will be collected 4 weeks before the date of your stay. If your stay is less than 4 weeks from the time of booking, we will collect the full payment.

Cancellation Policy

In the event that you are unable to stay with us, we are not able to provide a refund If notified less than 4 weeks before date of stay.

Coronavirus COVID-19

In the event that we have to temporarily pause our the glamping sevices site due to government regulations, we are not able to provide a refund. Instead we will offer you alternative dates

Damage

If you or any of your party cause damage to the tent, the amenities or the exterior of the tent, or the site in any way, we reserve the right to collect payment from you to cover the cost of the damage.

Cleaning

We will clean the tents between each stay.
You are responsible for leaving the tents in a tidy manner before you leave, including putting rubbish in the bins and washing up any dirty tableware.
A charge of $20 will be made for any tents that have been left in an unsatisfactory mess.

Camp Fires and Fire Pits

Campfires and guests’ own barbecues are not permitted on site.
Any form of open fire or cooking is not permitted inside or outside the tent except at the designated bbq pits.

Smoking

We operate a strict no-smoking policy inside the tents as well as the porch. This includes tobacco products and e-cigarettes.

Pets

There is a strict no-pets policy in all our tents, including dogs.

Group Bookings

Multiple tents may be hired out by family or friend groups for special gatherings with safe-distancing measures adhered.

Padlocks

Any lost padlocks will be charged at $10 as we will have to replace the set for security reasons.

Loss & Theft

The Glamping Experience accept no liability for belongings that are lost or stolen on the site, including in and outside the tents.

NParks Grounds

Please dispose of your rubbish in the park bins.
Please keep noise within a respectable level.
Respect your glamping neighbour’s privacy.